Conditions

Payment

The full amount is paid when booking a holiday apartment/boat rental. When the order has been received by us, the customer will be sent a payment link from Trysnes Brygge AS. The payment from the customer is a confirmation of the booking of the holiday apartment/boat. Please note that failure to pay will not be accepted as a valid order. If the amount is not paid by the deadline, the holiday apartment/boat will be considered available for a new rental. If the cancellation is made before the deadline of 30 days in advance, the full amount will be refunded, with the exception of an administration fee of NOK 500.

Bookings made less than 30 days before arrival must be paid in full at the time of booking. However, we would like to point out that failure to pay will not be accepted as a cancellation. This must be done in writing and within the deadline. Otherwise, the customer is financially responsible. If the stay or boat rental is not paid by the deadline, the apartment or boat will be considered available again for a new rental. The key/code to the apartment will only be issued the day before arrival via SMS or email when the payment in full has been registered with.

Booking/Confirmation:

The person or company to whom the booking is registered is responsible for the entire rental agreement and everyone in the travel group. The booking is financially responsible for the entire booking, including payment of the entire rental amount and any compensation for damage that may occur during the stay. A booking is binding whether it is made in writing, via online booking, telephone, email or verbally. The rental agreement is confirmed via email or payment link sent from Trysnes Brygge. Any changes or cancellations after this must be made in writing in accordance with the cancellations/changes section.

Normally, the age limit for renting a holiday apartment is 23 years. There are exceptions, where some homes may have a higher or lower age limit.

Trysnes Brygge AS reserves the right to post-invoice any claims.

Cancellation/Changes:

The tenant can cancel or change their stay no later than 30 days before arrival for a fee of NOK
500,-. The administration fee of NOK 500,- is not refunded in the event of cancellation. Bookings made later than 30 days before arrival are binding. In the event of cancellation/change of stay later than 30 days before arrival, the tenant is 100% financially responsible in accordance with the entered into rental agreement.
All cancellations and changes must be made in writing via email or letter, where possible
account information must be provided. The cancellation is only valid if it is confirmed by
Trysnes Brygge AS. Lack of payment is not a valid cancellation.

Electricity:

Electricity consumption during the stay may be charged to the tenant during the rental period in the event of high electricity prices on the basis of the actual consumption that the tenant has used during their stay. The meter reading is then read digitally upon arrival and departure and settled according to the market electricity price for the current rental period. Settlement for electricity is charged to the tenant and must be paid upon departure or by payment demand sent by Trysnes Brygge AS, via vipps or by invoice sent by email. Trysnes Brygge AS reserves the right to post-invoice the tenant for any unpaid electricity consumption during their stay.

The holiday home:

The holiday home is rented out according to the information found in the presentation on the website of Trysnes Brygge. We would like to point out that typical seasonal facilities (e.g. boat, outdoor furniture, barbecue, etc.) are not necessarily available all year round. Smoking is not allowed in our holiday homes!

Number of people:

The holiday home is only equipped and designed for the number of people stated in the presentation.

If the holiday home is used by more people than it is designed for, without the approval of
Trysnes Brygge AS, this will entail financial consequences for the tenant.

Pets are not allowed!

If pets are brought without the approval of Trysnes Brygge AS, this will entail financial consequences for the tenant. Trysnes Brygge AS reserves the right to invoice the tenant for this.

Rules of conduct:

The tenant and his/her traveling companions are obliged to comply with the rules of conduct and follow the instructions for use found in the holiday home. Normal standards of peace and order must also be followed.

Trysnes Brygge is a family place and the apartments are located next to each other. Loud noise or music can be annoying to the neighbor. We therefore encourage all our guests to be considerate of each other.

At Trysnes Brygge there should be quiet between 11:00 PM and 7:00 AM.

Departure:

The apartment must be left in a tidy condition, exactly as it was upon arrival, so that it is ready for cleaning. Garbage and glass bottles must be deposited in the designated place in containers by the storage hall on the other side of the road from the restaurant. The dishwasher must be turned on. The beds must be put in place, made up and without bedding. Used bedding rented from Trysnes Brygge and towels must be removed upon departure and placed in the hallway/exterior. The tenant must ensure daily cleaning during the stay. A vacuum cleaner can be borrowed by contacting us at post@trysnesbrygge.no

Smoking is prohibited in the apartments, and near open windows! Be considerate of your holiday neighbour. Remember that they have also paid for their stay.

The tenant must also ensure that the holiday home is left in a properly locked and damage-free condition. If an accident should occur, report it immediately. The outdoor area must also be cleaned before departure.

All tenants, and those whom the tenants allow access to the rental property, are subject to the same house rules. The tenant is held responsible for violations of the house rules committed by visitors, guests or others to whom the tenant has granted access or who are there as a result of something the tenant has initiated.

Defects in the rental property. If damage or defects are discovered upon arrival at the holiday home, this must be reported immediately. If the tenant arrives at an apartment that is not satisfactory upon arrival, this does not automatically give the right not to leave the rental property neat and tidy before their own departure.

Arrival and Departure: The rental period starts at 3:00 PM on the day of arrival and ends at 11:00 AM on the day of departure, unless other information is provided. If arrival will not take place on the first day of the rental period, or in case of late arrival, this must be notified to the landlord.

Cancellation protection: When entering into a rental agreement, it is possible to purchase a cancellation protection. The price for this protection is NOK 500,-. The protection is made effective if a rental relationship must be canceled due to acute illness, accidental injury or death, and if this affects the tenant or the tenant’s immediate family (including spouse/cohabitant, children, parents and grandparents). In such cases, the rental amount can be refunded against documentation from a doctor, less an administration fee of NOK 500,-. When two or more families are traveling together, the protection covers each family’s share of the rent. If the booking is for groups of friends, the protection covers each tenant’s share of the rent.

NB! Always keep the key in the key box during your stay, so you always know where it is.

We wish you a pleasant stay at Trysnes Brygge!

Trysnes Brygge Org.nr. 922160864 Trysnes Brygge AS Trysnesveien 423, 4641 Søgne
Tel: 48 99 42 22 post@trysnesbrygge.no www.trysnesbrygge.no